FAQs @ Motivate® Barre. Cardio. Nutrition.

FAqs

Your questions answered

If I really want to talk with someone about the studio and/or arrange to come in a peek first, what do I do?

Call or text Meghan!!  508.574.8095!! or contact us on the website.

Are you one of those uppity boutique studios where everyone’s nose is in the air?

Oh. Hell. No.


How close are you to downtown?

Walking distance! You will see many your fellow Motivators grabbing coffee after class at one of the many shops downtown!


Do you ever cancel class?

First, it is a last resort. If we do it is because of one of three reasons:  1 - instructor/studio emergency, 2 - the class was under enrolled up to 2 hours before class, 3 - weather.

What is your cancellation policy?

There is a 12-hour cancellation policy (24-hours for private classes, workshops, health coaching sessions). Please cancel before that to avoid penalty (your class will have been used or the equivalent is billed to you if you have an unlimited pass).


What if class is full?

First, reserving your spot is the best way to guarantee you get in. If you do that a bit late, feel free to add yourself to the waitlist. The waitlist is in operation up to 12 hours before class so that if someone cancels, your registration automatically takes their spot.  Once we are within the 12 hours before class window, the waitlist is cancelled.  So that happens and you were still hoping to attend, just peek at the class on your app every so often. If someone late cancels, you will see an opening. Go ahead and register yourself!!  Payment must be made to reserve class or waitlist yourself.

How do I reserve classes or buy passes?

We use software called MindBody. It is accessible from your computer or the app.  We are paperless and process all reservations and payments ahead of class via MindBody.  All reservations must be completed ahead of coming to class. We don’t have a “desk person” and our instructor is busy connecting with clients before class.


How far ahead of class can I make a reservation?

Reservations open two weeks before class and close as class begins. Workshops open once they are posted.



Where do I park?

We have parking immediately behind the building at 77Elm Street in Amesbury. We have an upper lot too.  You can access the parking from Clark Street or Fruit Place which are off Market Street from behind the building.


What do I do once I get to the studio?

First, breathe.  We are all new at one time or another!!  We are a friendly bunch so you will acclimate in no time.  So, come on in and leave your shoes at the door.  You don’t need shoes for barre and yoga. If you are taking strength or cardio classes, bring clean indoor sneakers. Bring water.  We have everything else.  Once you come in, leave your stuff in the cubbies and then check in on the iPad as you move the larger studio space.  You will see the instructor moving around checking in with clients to be sure no one has an injuries or need of specific modifications.  She will have a microphone on her head.  Say hello and she will take it from there!



What are the protocols regarding COVID?

We follow federal, state, and local laws. As they change so do we. Know that we spray can clean all the props and mats.  Our studio is so large that you can naturally space 6 feet+ from another client. We have a state of art A/C unit that draws air from outside.  We have a dozen enormous windows you are free to open.  We want you to do you and feel safe and comfortable.


Do I need a mat?

No, unless you have one you love..then bring it!

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